Lastminute Australia Reviews

Lastminute.com.au offers flexible payment options that allow customers to book their travel and pay over time with 0% interest. Customers can secure their trip with a deposit and then pay the remaining balance before their travel date. The payment methods accepted by Lastminute.com.au include major credit cards and other payment types, which will be indicated during the booking process. The platform also provides the option to split the cost into two payments or a monthly payment plan for amounts greater than a certain threshold. Additionally, extra services like rental cars or airport transfers can be included in the total amount covered by the payment plan. Customers have the flexibility to change their payment method during the plan and can pay the remaining balance early if they choose to do so.

Lastminute.com.au has a Help Center that provides assistance with various customer concerns, including changes and cancellations of bookings. For flights, customers can use airline credit, manage airline-initiated schedule changes, or cancel their flights. The refund policy includes timelines, processes, and options for getting a receipt for bookings. In terms of packages, there are provisions for changing or cancelling vacation packages. The lodging section offers guidance on changing or cancelling hotel or vacation rental bookings. For car rentals, customers can change or cancel their bookings as well. The policies are designed to accommodate the needs of travelers who may need to alter their travel plans, and the Help Center acts as a virtual travel agent to navigate these processes. As for a shipping policy, it is not applicable since Lastminute.com.au provides services rather than shippable goods.

Customer reviews for Lastminute.com.au are mixed, with an average rating of 3.0 out of 5. Positive feedback highlights good experiences with flights and accommodations, noting helpful staff and ease of booking. Negative reviews express concerns over customer service, particularly in handling booking issues and refunds. Some customers faced stressful situations due to unforeseen problems with their travel arrangements, while others had smooth experiences and would use the service again. The reviews reflect a range of individual customer experiences, from satisfaction to disappointment.

You can contact Lastminute Australia's customer service team by phone, email, or live chat. Visit their website for more information on how to get in touch.

To book a trip with Lastminute Australia, visit their website and select the type of trip you want to book. Then, enter your travel dates and other details, such as the number of travelers and preferred accommodation type. Finally, select from the available options and proceed to the checkout page to complete your booking.

Lastminute Australia accepts payments via credit card, debit card, PayPal, and BPAY. Some payment methods may not be available for certain bookings or destinations.

Yes, Lastminute Australia offers travel insurance to protect you against unexpected events such as trip cancellations, medical emergencies, and lost or stolen luggage. You can purchase travel insurance when you book your trip or separately through their website.

Lastminute Australia offers last-minute deals on flights, hotels, holiday packages, activities, and car rentals. These deals can save you money on your travel expenses and allow you to book your trip at the last minute.

To cancel or change a booking with Lastminute Australia, log in to your account on their website and select the booking you want to modify. Follow the instructions to make changes or cancel your booking. Please note that fees may apply for cancellations or changes, and some bookings may be non-refundable.